
Frequently asked questions
What are Peptides?
Peptides are short chains of amino acids that act as building blocks of proteins.
How fast is shipping?
The expected delivery time frame for orders is 2-3 business days for standard shipping. We also offer overnight shipping.
We also offer delivery in the DFW, TX.
Orders are typically processed within 24 hours, depending on when payment is confirmed.
How Should I store my peptides?
Peptides should be stored in a cool, dry place away from direct sunlight until reconstituted. Once reconstituted, most peptides require refrigeration.
Why is my order delayed?
Delivery times are approximate and not guaranteed..
If there’s a significant delay, we will work with you to find a satisfactory solution. We are here to help.
How can I contact you?
Please visit our contact page.
Do you accept returns?
All sales are final. Due to the nature of our products, we do not accept returns once an item has exited the chain of custody.
If the order arrives damaged or incorrect, please contact the customer service email. A team member will get back to you shortly to address your concerns.
Do you offer refunds?
Refund requests are reviewed on a case-by-case basis by our customer support team. To help us assist you quickly, please include the following details in your inquiry:
Order number
Description of the issue (with photos, if applicable)
Our number one priority is to resolve every issue fairly. Depending on the issue, this may include replacing products or providing another suitable solution rather than issuing a refund.
Contact
Newsletter
support@texaspeptidesupply.com
(972)498-1590
FDA Disclaimer
The statements made within this website have not been evaluated by the US Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease.
All products are for laboratory developmental research USE ONLY. Products are not for human consumption.
Texas Peptide Supply is a chemical supplier. Texas Peptide Supply is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. Texas Peptide Supply is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act.
THE PRODUCTS WE OFFER ARE NOT INTENDED FOR HUMAN USE. THEY ARE INTENDED FOR IN-VITRO AND PRE-CLINICAL RESEARCH PURPOSES ONLY. THE CUSTOMER ACKNOWLEDGES THAT THERE ARE RISKS IN THE HANDLING, USE, AND DISTRIBUTION OF THESE PRODUCTS, AND CERTIFIES THAT IT HAS THE PROPER EQUIPMENT, FACILITIES, AND PERSONNEL FOR MANAGING THOSE RISKS; AND THE CUSTOMER KNOWINGLY ACCEPTS THESE RISKS. THESE CHEMICALS ARE NOT INTENDED TO BE USED AND SHOULD NOT BE USED IN INAPPROPRIATE APPLICATIONS, SUCH AS, WITHOUT LIMITATION, FOOD ADDITIVES, DRUGS, COSMETICS, HOUSEHOLD CHEMICALS, OR OTHER APPLICATIONS OUTSIDE OF IN-VITRO LABORATORY RESEARCH, PRE-CLINICAL RESEARCH, OR IN LABORATORY CHEMICAL SYNTHESIS OR TESTING OF DIFFERENT MATERIALS.
SELLER IS AWARE THAT IN PURCHASING THESE PRODUCTS, CUSTOMER IS AGREEING TO THE ABOVE. HOWEVER, IN THE EVENT THAT CUSTOMER UTILIZES OR CAUSES OTHERS TO USE THESE PRODUCTS OUTSIDE OF THE ABOVE RESTRICTIONS, CUSTOMER IS ACCEPTING SUCH RISKS OF DOING SO ON ITSELF, ABSOLVING SELLER OF ANY RESPONSIBILITY FOR SUCH CUSTOMER ACTIONS, AND SPECIFICALLY AGREES TO INDEMNIFY AND HOLD SELLER HARMLESS FOR ANY CLAIMS MADE BY ANY THIRD PARTY BECAUSE OF SUCH CUSTOMER ACTION.
